Enterprise Rent-a-Car, Eugene, OR

Enterprise Rent-a-Car
345 GOODPASTURE ISLAND ROAD
97401 Eugene
Oregon
updated more than 6 months ago

Description

To ensure that our ability to provide superior customer service is never compromised, we've created a unique way to measure Enterprise customer service satisfaction. Our Enterprise Service Quality index (ESQi) hinges on two simple words: completely satisfied. Every month, we measure customer satisfaction with each local branch through telephone surveys of hundreds of thousands of our customers.Each branch earns a ranking based on the percentage of its customers who say they were completely satisfied with their last Enterprise experience.
We call that ranking "top box, " and that's the standard of excellence we set for ourselves when we work with our customers. ESQi is one of many ways in which we remind ourselves to put customers' needs first.
The result has been millions of satisfied Enterprise car rental customers, thousands of successful employees, and a company that just keeps on growing.

  1. Modify a Reservation
  2. Rent a Car
  3. Rent a Truck
  4. Rental Vehicles
  5. Sign Up for Email Extras

Company description
Our newest division, Commercial Trucks, opened in 1999 to serve businesses with replacement or supplemental transportation needs. We are proud to provide businesses with commercial truck rental needs with the same high level of customer service for which Enterprise has become known. In addition, we offer our Special Delivery™ service to commercial accounts.
Trucks, available for daily, weekly, or monthly rentals, include ¾- to 1-ton pickup trucks and cargo vans as well as box trucks and stake bed trucks from 14 to 26 feet, all specifically equipped for commercial use. Whether the need is for one truck or one hundred, we make sure that our business customers leave with the right model, the right equipment at the right rate and for the right terms.
And just as we do with our car rental business, we offer our signature great service, including Special Delivery™ and 24-hour roadside assistance. Each of our 120 locations across the nation is staffed by local professionals specializing in commercial truck rentals, and Commercial Trucks offers customers consolidated and customized billing.
Keywords
Economy Car Rental
Services
Economy Cars Rental, Luxury Car Rental, Truck Rental, Business Car Rental, Cargo Van Rental
Brands
Nissan, Toyota, Chrysler, Cadillac, Ford, Lincoln, Chevy Silverado, Chevy Spark
Available payment methods
  • Discover
    Discover
  • American Express
    American Express
  • MasterCard
    MasterCard
  • Visa
    Visa
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Nearby stores

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